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The art of competency-based job interviews

Online

Duration: 3 to 21 training days
Delivery: Online

About the Program

The Art of Competency-Based Job Interviews program enables participants to conduct precise interviews that fully meet job requirements. It covers defining the competencies a role needs, writing behavioural questions, evaluation criteria and selection and appointment procedures, closing gaps between job requirements and the job holder’s qualifications and helping to identify training needs.

Program Objectives

  1. Understand competencies and their role in selection and hiring.
  2. Analyse a job and define the technical and behavioural competencies it requires.
  3. Write behavioural interview questions using the situation, task, action, result model.
  4. Apply objective evaluation criteria and reduce bias.
  5. Link interview results to the hiring decision and training needs.

What you will learn

  • Prepare a competency profile for a specific job.
  • Design a structured interview guide with behavioural questions.
  • Run the interview professionally from opening to close.
  • Evaluate candidates’ answers using a standard scoring form.
  • Give an evidence-based hiring recommendation.

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